Reconciliation Issues with ...
I did not reconcile my accounts before filing my sales tax (didn't think to do this, now I know).
I've now reconciled my accounts and found numerous errors that I force reconciled using the generated journal entry when doing the reconciling.
My problem is, I need to credit the customer who paid these funds that were not documented correctly in the register.
I have 7 journal entries documenting each transaction that was created when I reconciled. I originally had them checked as billable but I'm not billing the customer as they have already paid.
I don't think that I can safely go back and just correct the original statement errors, because I've already filed the tax (both in QB and with REVC). This is in 2009. However I do have one that was 5 months ago and one that was 7 months ago and they continue back like that into 2009.
What I'm trying to do, if it's even possible, is add these funds that are sitting in reconciliation discrepancies tab to the customers credit outstanding credits (they overpay and have a standing credit account). I've chosen the correct customer in the journal entry and it shows up when I check through all transactions under the customer in the customer center. I just don't know how to credit the customer these outstanding funds so it shows up in their credit account.
I hope that you are able to follow this. I'm very new to QB and am trying to piece this puzzle together one at a time.
The general rule I like to follow when using QuickBooks ... is to make correcting entries using the correct form so that all my reports work correctly
As you have numerous customer invoices to correct in prior periods, I would probably void the journal entries
and issue a credit memo for the incorrect invoice.
Then I would reissue the correct invoice ... this would all be done in your current period as I assume that each time you file a GST/HST return
, you take a backup in case you get audited and close the accounting period
To apply the credits, go into the Receive Payments
window. Select the invoice you want to apply the credit to. Check the "Apply Existing Credit" box and select the appropriate credit to apply.
Does what I suggest help? Does it make sense? Did I understand your problem correctly Dallas?